We welcome your questions, project requests, and feedback about Frontier Foam. The fastest way to reach our team is by email. Please use the address below that best matches your inquiry so we can route your message to the right specialist.
Email Addresses
- General & sales inquiries: [email protected]
- Technical support & specifications: [email protected]
- Custom orders & quotes: [email protected]
- Media, partnerships, and careers: [email protected]
Response Time
We strive to respond to all emails in a timely manner:
- Standard response: within 1–2 business days.
- Quotes and custom project proposals: typically within 2–4 business days, depending on complexity and required details.
- Technical requests with drawings or test data: may require additional review time; we will acknowledge receipt within 1 business day and provide an estimated timeline.
If your request is urgent, please indicate the priority in the subject line (for example: “Urgent: Prototype deadline MM/DD”) so we can prioritize appropriately.
What to Include in Your Email
To help us assist you quickly, please include as much relevant information as possible:
- Purpose of the inquiry: quote, sample request, technical question, partnership, career interest, etc.
- Product or material: product name, part number, or a brief description of the foam type and intended application.
- Quantities and timeline: estimated order volume and any critical delivery dates.
- Specifications and files: dimensions, drawings, CAD files, material specs, or photos when applicable.
- Contact details: your name, company, phone number, and the best time to reach you if follow-up is needed.
Types of Inquiries We Welcome
- Product information and pricing for standard foam products.
- Custom foam solutions for packaging, filtration, cushioning, insulation, and specialty applications.
- Technical guidance on material selection, tolerances, and testing protocols.
- Sample requests to evaluate materials before production.
- Production capacity, lead times, and logistics for large or recurring orders.
- Partnerships, distribution opportunities, and collaboration proposals.
- Media requests, speaking engagements, and career inquiries.
Privacy and attachments
When sending files, please keep attachments to a reasonable size. If you need to share large drawings or datasets, note that in your email and we will provide a secure method for transfer. We treat all submissions confidentially and will only use the information you provide to respond to your request.
We look forward to learning about your needs and helping you find the right foam solution.